What Can You Outsource as a Small to Medium Enterprise?

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As a business owner, you might not have intentions to become a gigantic corporation. However, allowing your business to grow is part of your journey to making it a success, and so even if you only expand to a few extra offices or retail units, this is something to strive towards. While this might be one of your major business goals, reaching your targets isn’t always as straightforward as you might hope. Running a business requires a lot of time and effort, and if you are a sole trader or only have a small team of staff to help you, it can be harder to keep on top of everything. This is why outsourcing some jobs to professional services could be a fantastic solution, freeing up more time for you and your team to focus on other aspects of the business that you might have more expertise in. Here are some things you can outsource as a small to medium enterprise to help you reach your goals faster.


Your marketing strategies are one of the most important aspects of your business. This is how you will attract customers, how you will let the world know what exactly is your business and the ethos behind it. How you promote your brand and new products and services that you know your customers will love. This is why each campaign needs to be carefully planned out and executed if you want to continue to run a successful business. With so much that goes into marketing, this can be a mammoth task that your in-house team struggles to take on for smaller enterprises. They might be able to do a few of the easier things, like posting on social media, writing a blog post for your website, or writing and sending out newsletters. While all of these things are useful, if you want to see bigger and better results, outsourcing your marketing to a professional agency is the way to go. They will have more time, resources, and expertise to develop your strategies and put them into action.


A lot of business owners might decide to do their company accounts themselves, and although this is perfectly fine, it can also be a daunting and stressful task at times. The reason being is that your company accounts must be accurate, so keeping on top of your bookkeeping (even with specialist software) does rely on you to constantly check them and update them. Then there is the process of filing your tax return with the relevant authorities each year by the deadline set. Incorrect or late tax returns can result in fines and penalties, as can late tax payments. Outsourcing this work to an accounting firm, whether you do this full-time or just ask them to help you once a year, could make this whole process much smoother for you. Your accountant will understand exactly what to do and how each expense needs to be listed, so you will never have to worry about late fees or other charges. 

Human Resources

Another essential part of running a business is making sure your staff and your company are protected, and a HR department is one way of doing this. They handle things like employee training, policy compliance, employee grievances, as well as administrative tasks such as payroll management, sick pay, annual leave, etc. As a small to medium enterprise, you might have allocated the HR role to one or two employees on your team or taken on this role yourself as the head of the company. While this is a reasonable solution, as there is so much work to undertake in HR is can become overwhelming, particularly if your team members are responsible for other roles within your company as well. While HR software can help streamline this process, you might want to outsource your HR management instead. Firms like this one that provide HR consulting Nashville are experts that can help you handle your HR needs so you can have peace of mind that your company is doing the right thing for its employees and keeping everyone happy.

IT Services

In the digital age, all businesses rely on IT networks and other forms of technology to operate effectively. Whether your staff work all day on computers or they use digital cash registers or points of sale, you will need to have a secure IT network that is regularly updated to avoid crashes. IT knowledge is specialist, so it’s unlikely that your average employee is going to know the ins and outs of how to fix complex IT problems. You might prefer to hire an IT expert to work with you in the office, but if you don’t have the budget for their salary, getting an IT management service to do this for you is the next best thing. They can remotely access your company networks to fix any issues you might be having so your teams can get back up and running as soon as possible. They can do automatic updates for your networks and programming and advise you on the top software for security and other things you might need, such as graphic design, communication, staff portals, etc. 

Customer Service

If you want your business to succeed and grow, you will need to make sure your customers are more than satisfied. Customer service is an essential component for every business, but again, this isn’t always that easy to keep on top of for smaller companies. If you run a store, bar, or another customer-facing business, this might be a bit easier to manage, but even then, your customers might still want to speak with you via phone or online chats to seek help or make a complaint. If your team doesn’t have time to respond to these messages or answer the phones, outsourcing your customer service to a firm that can handle this could make everything easier. 

There are other services you can outsource to as a small, medium, or even bigger business. However, these services are better for the former as they can save you and your team valuable time and ensure that all of your jobs are done to the best quality by experts.


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